Literature Review: Komitmen Organisasi pada Karyawan Gen Z
Abstract
Generation Z (Gen Z) employees show a significant increase in job turnover rates, with a tendency to change jobs within a short period of time. This tendency is often an indicator of low organizational commitment, as employees who lack emotional attachment and a sense of belonging to the organization are more likely to decide to seek other opportunities. Low organizational commitment is a serious challenge that requires further attention, given the importance of human resource quality that is in line with organizational needs. Therefore, this study aims to identify and map the factors that contribute to organizational commitment among Gen Z employees based on the latest empirical findings. This study uses a literature review method to examine predictors related to organizational commitment among Gen Z employees. The study was conducted descriptively on 10 quantitative articles in the 2020–2025 time frame with a variety of sampling methods and involved respondents from the Gen Z employee group. The results of the study show three main categories of factors that shape organizational commitment among Gen Z employees, namely individual psychological factors, work environment factors, and social and relational factors in the workplace. These findings provide practical contributions for organizations in designing more adaptive and effective human resource management strategies to shape long-term organizational commitment among Gen Z employees.
Keywords - Generation Z, Gen Z employee, Literature Review, Organizational Commitment.
Full Text:
PDFReferences
Adhiati, C. S., Palupiningtyas, D., & Samtono, S. (2025). Generation Z Work-life Preferences: Organizational, Social, and Arrangement Effects. Annals of Human Resource Management Research, 5(3), 787-799. doi:10.35912/ahrmr.v5i3.3342.
Alfianto, R. S., & Hadi, H. K. (2024). Pengaruh work-life balance terhadap komitmen organisasi melalui kepuasan kerja. Jurnal Ilmu Manajemen, 12(3), 707–719. https://doi.org/10.26740/jim.v12n3.p707-719.
Alilio, M. Z., Bautista, L. A., Capariño, V. E., Tubu, J. M., & Manaois, J. O. (2024). Quality of work-life: Its moderating role on Filipino Gen Z’s occupational self-efficacy and organizational commitment. Ignatian International Journal for Multidisciplinary Research, 2(7), 392–402. https://iiijmr.com/index.php/iiiijmr/article/view/152.
Anggitaning, K. Y. A., Sapta, I. K. S., & Sudja, N. (2022). Pengaruh motivasi kerja dan kualitas kehidupan kerja terhadap komitmen organisasi dan kinerja karyawan di departemen perindustrian dan perdagangan Provinsi Bali. Jurnal Ekonomi: Jurnal Ilmiah Akuntansi, Manajemen dan Keuangan, 2(3), 182–196. https://doi.org/10.33258/economit.v2i3.734.
Asmorofitri, R. A., Damayanti, I. F., Emilisa, N., & Ramadhanti, D. A. (2024). Pengaruh mental toughness dan competency terhadap organizational commitment dimediasi oleh job satisfaction pada karyawan Gen Z di Jakarta. Jurnal Ekonomi dan Bisnis (EK dan BI), 7(1), 306–311. https://ejurnal.ars.ac.id/index.php/ekbi/article/view/370.
Aysila, A. F., & Kusmaryani , R. E. . (2025). Quality of Work Life as a Predictor of Work Engagement in Generation Z Employees. Research Horizon, 5(3), 1039–1048. https://doi.org/10.54518/rh.5.3.2025.585
Badan Pusat Statistik. (2025, 5 Februari). Memahami Generasi Z: Tantangan, Perilaku, dan Peluang. https://gorontalokab.bps.go.id/id/news/2025/02/05/30/memahami-generasi-z--tantangan--perilaku--dan-peluang.html.
Bantam, D. J., & Pradana, W. D. (2024). Trust in leaders and organizational commitment study in Generation Z. Scientia, 3(2). https://journal.adpertensi.or.id/index.php/scientia/article/view/421.
Başar, D. (2024). The relationship between employee experience and employee engagement with the moderating role of positive affect in finance sector. Borsa Istanbul Review, 24(5), 908-915. https://doi.org/10.1016/j.bir.2024.05.002
Berger, C. (2022). Gen Z workers will be 30% of the workforce by 2030—Here’s what they want from their employers. Yahoo! Finance. https://finance.yahoo.com/news/gen-z-workers-30-workforce-123000932.html.
Christian, A. (2022). The case for job hopping. BBC Worklife. https://www.bbc.com/worklife/article/20220720-the-case-for-job-hopping.
Da, S., Zhu, Z., Cen, H., Gong, X., Siu, O. L., & Zhang, X. (2021). Psychological Capital, Positive Affect, and Organizational Outcomes: A Three-Wave Cross-Lagged Study: A Three-Wave Cross-Lagged Study. Journal of Pacific Rim Psychology, 15.
https://doi.org/10.1177/18344909211010514
Dambuk, A. H., & Harsono, Y. T. (2022). Pengaruh psychological capital terhadap komitmen organisasi karyawan PT Asuransi Allianz Life Indonesia cabang Kota Malang. Flourishing Journal, 2(2), 83–90. https://flourishing.id/index.php/flourishing/article/view/45.
Daslim, C., Syawaluddin, S., Okta, M. A., & Goh, T. S. (2023). Pengaruh budaya organisasi dan lingkungan kerja terhadap komitmen organisasi pada PT Tahta Sukses Abadi Medan. Jesya, 6(1), 136–146. https://doi.org/10.36778/jesya.v6i1.1027.
Dewi, A. Y. (2023). Pengaruh pengembangan karir dan kepuasan kerja terhadap komitmen organisasi PT X. Jurnal Bisnis, Manajemen, dan Keuangan, 4(2), 396–407. http://e-journal.potensi-utama.ac.id/ojs/index.php/JBMK/article/view/2038.
Dewi, N. A. D. P. (2020). Pengaruh self-efficacy terhadap komitmen organisasi pada karyawan The Rich Jogja Hotel. Acta Psychologia, 2(2). https://doi.org/10.21831/ap.v2i2.32750.
Dhia, M. R. (2024). Analysis of Career Development and Engagement on Gen Z Retention via Commitment in Jakarta Tech Companies. Assets Journal: Management, Administration, Economics, and Accounting, 2(1), 9-14. https://doi.org/10.59923/assets.v2i1.180
Ellys, E., & Ie, M. (2020). Pengaruh kepuasan kerja dan budaya organisasi terhadap komitmen organisasi karyawan. Jurnal Manajemen Maranatha, 20(1), 75–84. https://doi.org/10.28932/jmm.v20i1.2533.
Fanani, M. A., & Jannah, L. M. (2025). Perencanaan sumber daya manusia sektor publik: Strategi adaptif untuk generasi milenial dan Z. Jurnal Pemerintahan dan Politik, 10(4), 779–796. https://journal.unhas.ac.id/index.php/jpp/article/view/36735.
Fajriyanti, Y., Rahmah, A. H., & Hadiyanti, S. U. E. (2023). Analisis motivasi kerja generasi Z yang dipengaruhi oleh lingkungan kerja dan komitmen kerja. Journal of Trends Economics and Accounting Research, 4(1), 107–115. https://doi.org/10.47065/jtear.v4i1.808.
Gómez-Jorge, F., & Díaz-Garrido, E. (2023). The relation between Self-Esteem and Productivity: An analysis in higher education institutions. Frontiers in psychology, 13, 1112437. https://doi.org/10.3389/fpsyg.2022.1112437
Graczyk-Kucharska, M., & Erickson, G. S. (2020). A person-organization fit model of Generation Z: Preliminary studies. Journal of Entrepreneurship, Management and Innovation, 16(4), 149-176.
Halimsetiono, E., & Santosa, W. N. (2021). Komitmen organisasi karyawan dan pengaruhnya terhadap organizational citizenship behavior (OCB). Keluwih: Jurnal Sosial dan Humaniora, 2(2), 69–77. https://doi.org/10.24123/soshum.v2i2.4082.
Hashmi, M. A., Al Ghaithi, A., & Sartawi, K. (2023). Impact of flexible work arrangements on employees’ perceived productivity, organisational commitment and perceived work quality: A UAE case study. Competitiveness Review, 33(2), 332–363. https://doi.org/10.1108/CR-02-2021-0029.
Hermanto, Y. B., Srimulyani, V. A., & Pitoyo, D. J. (2024). The mediating role of quality of work life and organizational commitment in the link between transformational leadership and organizational citizenship behavior. Heliyon, 10(6). https://doi.org/10.1016/j.heliyon.2024.e27664
Herwanto, J. (2024). Hubungan antara kepercayaan pada pimpinan dengan keterikatan kerja pada karyawan PKS Sindora Seraya Rokan Hilir. Persepsi: Jurnal Riset Mahasiswa Psikologi, 3(1), 11–21. https://persepsi-jurnal.example.com/volume3/issue1/herwanto.
Hotama, V. A., & Setiorini, A. (2025). The effect of work-life balance, self-esteem, and work motivation on organizational commitment of Gen Z employees. International Journal of Research and Innovation in Social Science, 9(4), 738–750. https://rsisinternational.org/journals/ijriss/Digital-Library/volume-9-issue-4/738-750.pdf.
Islamiyah, N., & Tarmizi, A. (2023). The role of work environment, career development, and work–life balance in post-pandemic Gen Z organizational commitment. Jurnal Stagflasi, 1(2), 41–51. https://ojs.unimal.ac.id/stagflasi/article/view/14261.
Jakpat. (2024, April 2). Berapa persen Gen Z yang berencana untuk resign? https://jakpat.net/info/berapa-persen-gen-z-yang-berencana-untuk-resign/.
Jung, H. S., & Yoon, H. H. (2021). The generational effects of workplace flexibility on engagement, satisfaction, and commitment in Korean deluxe hotels. Sustainability, 13(16), 9143. https://doi.org/10.3390/su13169143.
Karasek, A. (2022). Generation Z’s Expectations towards the Employers. Scientific Papers of Silesian University of Technology. Organization and Management Series, 167, 209-218. 10.29119/1641-3466.2022.167.15
Karimah, I., Muhammad Nuskan Abdi, & Mufid, M. (2025). Peran Literasi Digital, Adaptabilitas Dan Self Efficacy Dalam Memengaruhi Kesiapan Kerja Gen Z Di Era Transformasi Teknologi. JMD : Jurnal Riset Manajemen & Bisnis Dewantara, 8(1), 41 - 52. https://doi.org/10.26533/jmd.v8i1.1355
Kurniawan, I., Putra, I. T. P., Damayanti, D., & Maharani, A. (2025). Unlocking Employee Peak Performance on Gen Z: When Organizational Commitment Becomes the Key?. Journal of Syntax Literate, 10(5). https://doi.org/10.36418/syntax-literate.v10i5.58683
Lee, M., & Kim, B. (2023a). Effect of employee experience on organizational commitment: Case of South Korea. Behavioral Sciences, 13(7), 521. https://doi.org/10.3390/bs13070521. (A)
Lee, M., & Kim, B. (2023b). Effect of the employees’ mental toughness on organizational commitment and job satisfaction: mediating psychological well-being. Administrative Sciences, 13(5), 133. https://doi.org/10.3390/admsci13050133. (B)
Malt, J., & Nasution, Y. (2025). The Influence of Workplace Environment and Work Motivation on Job Performance: The Mediating Role of Employee Commitment Among Generation Z Workers. Journal of Applied Business Administration, 9(2), 357–367. https://doi.org/10.30871/jaba.9558
Marseno, W. A., & Muafi, M. (2021). The effects of work–life balance and emotional intelligence on organizational commitment mediated by work engagement. International Journal of Business Ecosystem & Strategy, 3(2), 1–15. https://doi.org/10.36096/ijbes.v3i2.267.
Molek-Winiarska, D., Bereś, A., & Drzewiecki, J. (2024). Employee experience and well-being at work - from theoretical considerations to practical investigations. Health psychology report, 13(4), 303–316. https://doi.org/10.5114/hpr/191898
Muchtar, A. H. (2025). HRM in the Age of Gen Z: Balancing Flexibility, Well-Being, and Productivity. RIGGS: Journal of Artificial Intelligence and Digital Business, 4(3), 3204–3211. https://doi.org/10.31004/riggs.v4i3.2452
Munsir, N., Rajab, M. A., Harun, M. F., Pritami, R. F., Niartiningsih, A., Kurniawati, F., ... & Innayahtussalam, N. (2023). Pengaruh Komitmen Organisasi terhadap Kinerja Karyawan. Jurnal Kesehatan Global, 7(1), 1-14. https://ejurnal.setiabudi.ac.id/index.php/jkg/article/view/4363.
Mutmainnah, D., Yuniarsih, T., Sojanah, J., Rahayu, M., & Nusannas, I. S. (2022). The Impact Of Directive Leadership On Innovative Work Behavior: The Mediation Role Of Continuance Commitment. Journal of Indonesian Economy & Business, 37(3). https://doi.org/10.22146/jieb.75518.
Mustika, I. K., Sujadi, D., & Sudirgayasa, I. K. (2023). Pengaruh person–organization fit terhadap komitmen organisasional dengan kepuasan kerja sebagai mediasi. Journal of Applied Management Studies, 4(2), 208–218. https://jams.ppj.unp.ac.id/index.php/jams/article/view/178.
Nabahani, P. R., & Riyanto, S. (2020). Job satisfaction and work motivation in enhancing Gen Z’s organizational commitment. Journal of Social Science, 1(5), 234–240. THE PERFORMANCE OF HIGH RESOLUTION NEUTRON POWDER DIFFRACTOMETE.
Nainggolan, J. C. M., & Purba, S. D. (2024). Enhancing Gen Z employees’ commitment through flexible work arrangements. Jurnal Manajemen, 21(2), 132–157. https://doi.org/10.32832/jm-uika.v21i2.10376.
Natasha, A. (2024). Pengaruh high performance work systems (hpws) dan mental toughness terhadap organizational commitment melalui job satisfaction pada karyawan industry konstruksi swasta di jakarta. [Thesis]. https://repository.upj.ac.id.
Ningrum, H. F., Nasution, F., Sartika, D., Yuliana, R., Sudirman, A., Nurlinda, R. A., & Sugianingrat, I. A. P. W. (2021). Pengantar Ilmu Manajemen (Sebuah Pendekatan Konseptual). Media Sains Indonesia. (PDF) KONSEP KOMITMEN ORGANISASIONAL
Nurqamar, F.I., Almaida, A., Nurhadi, N.M., & Sampepajung, C.D. (2021). Ocb, job engagement, and organizational commitment: a study of z generation. Psychology and Education, 58(4). http://psychologyandeducation.net.
Noermijati, N., Firdaus, E. Z., Sulastri, S., & Farhiya, D. (2024). Can Employee Turnover Intention Be Minimized through Job Satisfaction, Organizational Citizenship Behavior and Organizational Commitment?. Jurnal Aplikasi Manajemen, 22(1), 237-252. https://jurnaljam.ub.ac.id/index.php/jam/article/view/2641.
Perdana, F. F. H., & Sari, P. (2024). Pengaruh Kepuasan Kerja Terhadap Turnover Intention Di Mediasi Dengan Komitmen Organisasi Pada Karyawan Gen Z Di Pt. Softex Indonesia Plant Karawang. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 8(3), 1086-1103. https://doi.org/10.31955/mea.v8i3.4681
Phen, K., & Hindarwati, E. N. (2025). Efikasi Diri terhadap Organizational Citizenship Behavior melalui Komitmen Organisasi pada Karyawan Gen Z di Jakarta . RIGGS: Journal of Artificial Intelligence and Digital Business, 4(2), 3330–3336. https://doi.org/10.31004/riggs.v4i2.1025
Popaitoon, P. (2022). Fostering work meaningfulness for sustainable HR: A study of Gen Z. Sustainability, 14(6), 3626. https://doi.org/10.3390/su14063626.
Putri, D. A., & Safitri, W. (2025). Career Development Generasi Z: Peran Mediasi Commitment Affective Dalam Work-Life Balance Dan Job Satisfaction. JIMFE (Jurnal Ilmiah Manajemen Fakultas Ekonomi), 11(1), 97-110. 10.34203/jimfe.v11i1.11512
Pradipta, R. N., & Amir, M. (2020). Hubungan kepuasan kerja dengan komitmen organisasi pada Gen Z. [Thesis]. https://eprints.ums.ac.id/
Pramono, H., & Baskoro, J. T. (2025). Komitmen organisasional dan dampaknya terhadap kinerja perusahaan. Working Papers Series in Management, 17(1), 95–106. https://doi.org/10.25170/wpm.v17i1.7135.
Pratiwi, E. A., Hardianto, Y., & Permana, M. Z. (2023). Kontribusi psychological capital terhadap komitmen organisasi pada karyawan RS “X” di sukabumi. J-CEKI: Jurnal Cendekia Ilmiah, 2(4), 324-333. 10.56799/jceki.v2i4.1666.
Pratiwi, F. (2022). Menaker: Gen Z tak punya komitmen jangka panjang. Republika. https://www.republika.co.id/berita/r5lb8m457.
Qiu, H., Jing, J., Ma, Z., Fu, Y., Liu, D., Zhang, H., ... & Chen, C. (2025). The relationship between organizational commitment, psychological capital, positive coping styles, and perceived professional benefit among new nurses: a longitudinal study. BMC nursing, 24(1), 886. doi: 10.1186/s12912-025-03524-9
Rahmawati, I., Harini, S., & Palahudin, P. (2024). Pengaruh Motivasi dan Kepuasan Kerja Terhadap Komitmen Organisasi Dengan Keterikatan Karyawan Sebagai Variabel Intervening. Jurnal Ilmiah Global Education, 5(2), 1410-1422. https://doi.org/10.55681/jige.v5i2.2652.
Rahmadyna, N. F. N., Anindita, M., & Rahmah, A. H. (2025). Pengaruh Human Resource Development dan Work Life Balance terhadap Organizational Commitment pada Pekerja Generasi Z di Kota Samarinda. Jurnal Riset Manajemen Dan Akuntansi, 5(2), 230–243. https://doi.org/10.55606/jurima.v5i2.5244
Rai, S. S., & Koodamara, N. K. (2025). How does trust in leader influences organizational commitment? A test of a moderated mediation model. Acta Psychologica, 257, 105092. https://doi.org/10.1016/j.actpsy.2025.105092
Ramdhani, S. M. (2023). Pengaruh self-esteem terhadap komitmen organisasi. [Thesis]. https://etheses.uin-malang.ac.id.
Randstad. (2025). Gen Z workplace blueprint. https://www.randstad.com/press/2025/genz-workplace-blueprint/.
Riatmaja, D. S., Gusneli, G., Wardhani, E. N. K., Sugiharti, S., & Muafiqie, H. (2024). Pengaruh Organizational-Based Self Esteem Dan Budaya Organisasi Terhadap Komitmen Organisasi Di Koperasi Guyub Rukun Kelurahan Semaki. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 8(2),115-129. https://journal.stiemb.ac.id/index.php/mea/article/view/3976.
Revuru, I., & Bandaru, K. K. (2024). Leadership Practices for Sustaining Work Engagement: A Gen-Z Perspective. International Journal of Organizational Leadership, 13(2). Leadership-Practices-for-Sustaining-Work-Engagement-A-Gen-Z-Perspective.pdf.
Robbins, S. P., & Judge, T. (2022). Organizational behavior. Pearson. https://openlibrary.org/books/OL36146463M/Organizational_Behavior.
Rockmann, K. W., & Bartel, C. A. (2025). Interpersonal relationships in organizations: building better pipes and looking through prisms. Annual Review of Organizational Psychology and Organizational Behavior, 12, 295-320. https://doi.org/10.1146/annurev-orgpsych-110622-061354
Rosita, F., Noermijati, N., Setiawan, M., & Susilowati, C. (2024). The role of flexible work arrangement, job embeddedness, and work-life balance in reducing turnover intention: Study on millennials and Generation Z employees. Journal of the Community Development in Asia, 7(2). DOI:10.32535/jcda.v7i2.2987
Rudy, R., Widjaja, B. T., & Tecoalu, M. (2023). The effect of job satisfaction and self-efficacy on organizational commitment mediated by organizational culture in generation z age span. Enrichment : Journal of Management, 13(3), 2002-2012. https://doi.org/10.35335/enrichment.v13i3.1560
Sakitri, G. (2021). Selamat datang gen z , sang penggerak inovasi. Forum Manajemen Prasetiya Mulya, 35(2), 1–10. https://journal.prasetiyamulya.ac.id/journal/index.php/FM/article/view/596.
Saputra, I. K. W., Wimba, I. G. A., & Mashyuni, I. A. (2023). Pengaruh Budaya Organisasi dan Self Eficacy Terhadap Komitmen Organisasional. WidyaAmrita: Jurnal Manajemen, Kewirausahaan dan Pariwisata, 3(8), 1521-1531. https://doi.org/10.32795/vol4wamrtno1th24.
Simanjuntak, F. R., Emilisa, N., & Puspa, T. (2023). Pengaruh Mental Toughness dan Employee Experience Terhadap Organizational Commitment Dengan Psychological Well-Being Sebagai Mediator Pada Karyawan Generasi Z di Jakarta. Jurnal Ilmiah Ekonomi Global Masa Kini, 14(2), 93-102. https://doi.org/10.36982/jiegmk.v14i2.3405.
Sinambela, E. A. (2021). Motivasi kerja dan dukungan organisasi serta pengaruhnya terhadap komitmen organisasi. Jurnal Baruna Horizon, 4(1), 34–42. https://ejournal.stimart-amni.ac.id/index.php/JBH/article/view/973.
Snyder, H. (2019). Literature review as a research methodology: An overview and guidelines. Journal of Business Research, 104, 333–339. https://doi.org/10.1016/j.jbusres.2019.07.039.
Taris, T. W. (2023). Workplace engagement and motivation. In Advances in Motivation Science (Vol. 10, pp. 179–213). Elsevier. https://doi.org/10.1016/bs.adms.2022.11.005
Thibault, S. (2022). Great expectations: Making hybrid work. https://www.microsoft.com/en-us/worklab/work-trend-index.
Wahyuni, E. R., Aisjah, S., & Moko, W. (2020). Quality of work life and organizational commitment as drivers of organizational citizenship behavior in the banking sector. International Journal of Innovation, Creativity and Change, 11(12), 290–303. https://www.ijicc.net.
Wardhani, B. K., Qurniawati, R. S., & Putra, Y. S. (2020). Upaya peningkatan komitmen organisasi generazi z melalui psychological capital dan organizational citizenship behaviour (studi kasus pada karyawan generasi Z di kota salatiga). Magisma: Jurnal Ilmiah Ekonomi Dan Bisnis, 8(1), 10-19. https://doi.org/10.35829/magisma.v8i1.127.
Widyanti, R., Anhar, D., & Basuki, B. (2020). Pengaruh pengembangan karir terhadap komitmen organisasi (Studi pada karyawan PT. Donindo Kota Banjarmasin). AL-ULUM: Jurnal Ilmu Sosial dan Humaniora, 6(2). http://dx.doi.org/10.31602/alsh.v6i2.3669.
Živković, A., Vorkapić, A. P., & Franjković, J. (2024). Exploring influential factors behind employee turnover intentions in the energy industry. Sustainability, 16(19), 8511. https://doi.org/10.3390/su16198511.
DOI: http://dx.doi.org/10.36722/sh.v10i3.4661
Refbacks
- There are currently no refbacks.
LP2M (Lembaga Penelitian dan Pengembangan Masyarakat)
Unievrsitas Al Azhar Indonesia, Lt. 2, Ruang 207
Kompleks Masjid Agung Al Azhar
Jl. Sisingamangaraja, Kebayoran Baru
Jakarta Selatab 12110











